Managed Services by Cloud Ace

Managed Service	Included Services	Optional Services
Managed Compute Engine	Monitoring & Alerting Performance Management Security Baseline	Patch Management Security Scanning Logging
Managed App Engine	Monitoring & Alerting Performance Management Security Baseline	Security Scanning Logging
Managed Networking	Monitoring & Alerting VPC Networking Firewalls and Routing Load Balancing CDN DNS Security Baseline	Security Scanning Logging
Managed Cloud SQL	Monitoring & Alerting Performance Management (Re)Indexing Security Baseline	Patch Management Logging
Managed Cloud Storage	Monitoring & Alerting Lifecycle Policies*	Logging
Managed Google Workspace	User & Group Administration Security Policies Managing Audit Logs	Endpoint Management Advanced Protection Programme Backups+
Managed Domains & DNS	Registration, Updates, Renewals Zone Updates	Advanced Security

NOTES:

The selected Google Cloud Service must be enabled and subscribed by the customer for the managed service to apply
All services come with a default set of health check, threshold alerts and uptime check metrics. The customer can choose to modify these upon placing a Service Request
All plans come standard with 8x5 Business Hours Support
24x7x365 Support is an optional upgrade for each service
SMS notifications for any alerts are optional upgrades for each service, email notifications are included
Incident, Service Request and Change Management are processes facilitated through Zendesk

* as agreed with the customer.

+ a destination location must be available to copy the backup, e.g. Google Cloud Storage or alternate service for uploading the G Suite (Takeout) backup

Managed Services

by Cloud Ace

Who is this Service Package for?

What is this Service Package about?

US$500 Google Cloud Credits

Get a 3% discount on all GCP services

Professional service by staff with Google Certifications

Service Catalog

Custom Options

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